Return / Cancellation Policy
30 Day Satisfaction Guarantee
We
intend to do things right the first time! If,
however, you are not satisfied, let us know and
give us the chance to make it right. Our policy
includes a 30 day satisfaction guarantee on all
products, excluding shipping with a 20% Return /
Cancellation Fee. As these are customized
products, refunds cannot be issued for items you
have previously confirmed or approved (for
example, Ring Head Size, Coat of Arms, Proof,
etc.).
Click link above to view our Privacy Policy
Statement
Guaranteed Authentic Research
You will not find a more trusted heraldic
organization on the Internet. We have access to
the largest global heraldic database, historical
records, manuscripts and the world's top research
analysts.*
Our historical analysts perform their duties from records
in the Old Country as well as from the US. Every Coat
of Arms we provide is supported by detailed, meticulous
analysis of the name's origin, in some cases dating back
to the 10th Century. We call this detailed analysis
the Family Name History, which is an elaborate way to say:
Here's why we Guarantee Authenticity. Every Family
Name History has a written description of the Coat of Arms,
the Crest and Motto if available. We will not make
up a Coat of Arms that is not supported by this fundamental
research. Every Family Name History comes with a Certificate
of Authenticity. Note: Family Name Histories
are not personal genealogies.
*See Research and Translations
Link on left sidebar for details.
Important Note:
We research each Coat of Arms and Name History from a
recognized reference source but it should be clearly understood
that no direct genealogical connection is intended or implied.
Arms have been granted over the last centuries to countless
thousands of individuals including possibly someone of your
surname. Clearly you would not use such a Coat of
Arms, but there is no legal injunction against hanging up
any armorial bearings for display only, for which purpose
they are superbly fitted.
The Law of Arms:
The Chief Herald, Dublin, Ireland, The Officer in Waiting
(College of Arms), London, and the Lord Lyon King of Arms,
Scotland, along with other Heraldic Colleges point out that
the hand-painted Coat of Arms that we provide or mentioned
have been granted to a person with the same family name
or a variant. We encourage you to display the Coat
of Arms with family pride as a work of art; hand-painted
by a heraldic artist. In certain countries, laws of
Heraldry are still enforced. If you intend to display
these Arms in public, please check with the appropriate
governing bodies.
Pricing Policy
Because we want your business, we will meet or beat any
advertised price, period. While this may be a risk for us,
we want to be able to share the experience of owning a piece
of personalized history.
Privacy Policy
We respect your privacy. All information that you provide
to us is confidential. We will not share, loan, sell, or
give any of your personal information to anybody.
Shipping and Handling
International orders will receive an additional charge
for shipping. We will do our best to expedite the shipping and handling
of your product in the most efficient way possible. Allow
extra time for international orders.
Please understand that, due to the painstaking hand craftsmanship
we offer on some items, we may require more time to process
your order. Here is a general timeline for delivery
of products (business days):
- 1 Day - Digital Coat of Arms where
specified in the product.
- 4-10 Days - Digital Coat of Arms
- 10-20 Days - Glassware (excludes Steins and
Frosted Mug, see below).
- 10-20 Days - Apparel products with the
following prefix in the Product #: MCC, WCC or CCC
- 2-6 Weeks - Die-Stamped Rings [Note time
specified on order].
- 4-6 Weeks - Gold and Maple Framed items
(Excludes Embroideries.)
- 6-10 Weeks - Embroideries, Apparel
products without the following prefix in the Product
#: MCC, WCC or CCC
- 6-10 Weeks - Most custom products other than
Family Name Histories and Prints (for example, Key
Chains).
- 6-10 Weeks - Hand Painted Products, Steins,
Frosted Mugs, Cast Rings, Plaques.
- 10-12 Weeks - Research and Translations.
- Swords, Shields and Armor 1-3 weeks.
- Note: Certain Items are identified with a Red
Caption box called "Product Availability" and
provide an expected Shipping Date. These dates
are identified on your receipt under "Special
Information on Expected Shipment" of your product
and supersede the timetable above.
Connecting Families - a Free Service
Do you have a family website? Would you like other
people with the same last name to find your website?
This is our objective. A way to help bring families
together.
Three Simple Steps:
- 1. Find your Last Name by clicking
Here
(Name Search Box).
- 2. Scroll down, right hand side.
- 3. Submit your Family Homepage... others with your
last name will see your site!
Swords, Shields
and Armor
It shall be the responsibility of the buyer to comply with
all laws, be they Federal, State, or Local, governing the
sale of any item illustrated, listed, or sold. Weapons and
swords will not be sold to persons less than 18 years of
age. Proper safety precautions should be followed at all
times when using any items featured on this web site. All
items sold are for display purposes.
By placing an order, the customer states that he/she
is of legal age and is purchasing the item(s) in accordance
with Federal, State and Local laws. Customers also state
that they will be using the item(s) in a lawful manner.
Historical Names and Heraldry and its employees assume no
liability associated with product usage or misusage. The
customer is liable and responsible for any loss, damage
or expenses of any kind arising out of the use and/or misuse
of these products. Use and misuse of Swords, Shields and
Armor may involve serious risks, including injury, disability,
and possibly death. All items including Swords, Shields
and Armor are sold only for decorative purposes. Any training
or use of these Swords, Shields or Armor should be done
for demonstration of forms, while under the close supervision
of an expert. It is the customer's or user's responsibility
to inspect the Swords, Shields and Armor before each use
to ensure they are in proper condition. Do not use any items
including Swords, Shields or Armor for sparring or contact.
Make a Wish Foundation
We support the
Make
a Wish Foundation, an organization that grants
the wishes of children with life-threatening medical conditions
to enrich the human experience with hope, strength, and
joy.
Contact Us
Historical Names and Heraldry
PMB # 379
231 E. Alessandro Boulevard, STE A
Riverside, California 92508
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